🔒 GDPR Compliance
How Consentus protects your data and respects your privacy rights.
📋 What is GDPR?
The General Data Protection Regulation (GDPR) is a European Union law that gives individuals control over their personal data. It requires companies to be transparent about how they collect, use, and protect user data.
Even though Consentus is based in South Africa, we fully comply with GDPR because we have users in Europe and believe everyone deserves privacy protection.
📊 What Data Do We Collect?
Consentus collects the following data to provide and improve our services:
| Data Type | Collected? | Purpose |
|---|---|---|
| Email Address | ✅ Yes | Account login, notifications |
| Username | ✅ Yes | Profile identification |
| Photos | ✅ Yes | Profile display |
| Location (Approximate) | ✅ Yes | Finding nearby matches |
| Location (Precise) | ✅ Yes | Distance calculations |
| Messages | ✅ Yes | Chat functionality |
| Age & Gender | ✅ Yes | Matching preferences |
| Device Info | ✅ Yes | App performance optimization |
| Financial Data | ❌ No | Not collected (we use secure payment processors) |
⚙️ How We Use Your Data
Your data is used to:
- Connect you — Match you with compatible people
- Improve recommendations — Personalize your experience
- Enable communication — Power chat and messaging
- Ensure safety — Detect and prevent misuse
- Provide support — Respond to your requests
- Analytics — Improve app performance (anonymized)
✅ We never sell your data to third parties. Your information is used only to provide and improve Consentus.
🔗 Do We Share Your Data?
We do not sell your personal data. We share your data only in these limited cases:
- With other users — Your profile information (photos, username, age, bio) is visible to other users as part of the matching experience.
- With service providers — We use trusted third-party services for hosting, analytics, and push notifications. They process data only on our behalf and are contractually bound to protect it.
- When required by law — If legally obligated, we may share data with authorities.
🛡️ Your Rights Under GDPR
You have the following rights regarding your personal data:
Request a copy of all data we hold about you.
Correct any inaccurate or incomplete data.
Request permanent deletion of your data.
Limit how your data is processed.
Receive your data in a machine-readable format.
Object to processing for marketing or profiling.
📧 To exercise any of these rights, contact us at: support@consentus.online
📅 Data Retention
We retain your data for as long as:
- You have an active account — We keep your data to provide you with the Consentus service.
- You request deletion — We delete your data within 30 days of your request.
- Legal requirements — Some data (e.g., transaction records) may be retained for up to 7 years for tax and legal compliance.
🔐 Data Security
We take data security seriously:
- Encryption — All data is encrypted in transit using HTTPS/SSL
- Secure Storage — Data is stored in secure databases with access controls
- Regular Audits — We review security practices regularly
- Limited Access — Only authorized personnel can access user data
📞 Contact Us
If you have any questions about GDPR or your data, please reach out:
- Email: support@consentus.online
- Response Time: We respond within 7 business days
- Data Protection Officer: Khaya Magumela
💡 Tip: To delete your account, go to our Delete Account page for step-by-step instructions.